Client Executive, Hyundai/LG/SK (People Leader) [South Korea]


 

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What You'll Do
The Client Executive (CE) role is assigned to strategic Cisco customer accounts to grow the relationship into a truly world-class partnership. This requires Cisco to approach the customer differently, with a long-term view, investment approach, and commitment to inspire and leverage all cross-functional Cisco teams. The return on this investment will be higher business growth, increased profitability, and improved customer satisfaction and intimacy.

You are the single-point-of-contact for selling across all levels of Hyundai, LG, SK accounts. You will be responsible for and measured against the long-term strategic value of the client relationship, and manages a cross-functional team of employees to achieve a defined set of objectives.

Responsibilities:
  • Builds and maintains executive level relationships.
  • Directs all sales processes and manages short term (annual) and long term (strategic) revenues for infrastructure and services, and channels strategy.
  • Leads creation of and executes a coordinated and synergistic strategy to maintain and build wallet share, improve margins, productivity and bookings for the company.
  • Determines the global coverage model for the client based on the selling strategy.
  • Manages all direct and indirect expenses associated with the client to maximize account profitability and margins.
  • Sets the pricing strategy for all Cisco products and services.
  • Creates strategic plans for the client based on research and deep understanding of business and technology trends.
  • Provides professional leadership and coordination of all Cisco client-facing resources.

Who You'll Work With
This position involves interaction with a variety of cross-functional organizations and provides a good opportunity to advance your career working with leading technologies delivering high-value solutions for strategic customers.


Who You Are
The Client Executive functions as a manager for their customer relationship, managing the account holistically from an engagement, financial, personnel, and corporate perspective.

Go to Market Sales Model - Driving meaningful business and customer value selling, strategic account planning and sales strategies while ensuring alignment of Area and Theater priorities.

Driving Sales Achievement - Focusing on account and resource planning and allocation to drive sales attainment numbers. Accurately forecasting your monthly, quarterly and annual revenue streams; driving profitable growth.

Financial Acumen & Performance - Analyzing your customer's financials to understand their needs. Assessing consumption models needs per customer. Driving business planning and goal attainment.

One Winning Team Engagement - Mature Leadership Skills: Effectively facilitating joint initiatives with large cross-functional teams and strategically engage cross functional resources to achieve goals and hit numbers.

Superior Customer Relationships and Leading Innovation - Building strong customer relationships that challenge them to see their business differently.

Building Winning Capability within Cisco - Focusing on collaboratively contributing to the long term success of Cisco through the sharing of standard methodologies and becoming engaged in mentorship activities. Consistently striving to improve and reinvent yourself.

Desired Experience:
  • Experience in sales & large enterprise account/regional account management.
  • Extensive background and understanding of product, service, and channels sales as well as service delivery at Cisco or comparable experience from another company.
  • Successful leadership of large, complex sales teams at key accounts.
  • Demonstrated clear team leadership in collaboration with cross-functional organizations.
  • Demonstrated success in long term planning of resources, technology and account structure.
  • Experience building actionable long and short term strategic account plans based on a deep understanding of the impacts of business and technology trends.
  • Proven ability to work closely with engineering development organizations to drive timely delivery of feature and functionality for customer requirements.

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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